I generally get involved in long-term care (LTC) when the client (usually single) comes in to ask me about long-term care insurance (LTCI) -- "What to look for" in a policy or "Which is better" after handing me information about two policies. I then have the difficult job of asking the client to
"step back" from LTCI to look at other important factors. It is a difficult job because the client comes in with the preconceived idea that LTCI is the "magic bullet" for good long-term care. An extreme illustration is the time about a dozen years ago when a client visited me about LTC (long-term care counseling was rare in those years) and asked me immediately "What is the best long-term care insurance policy? Where is the best nursing home?" And when I told her that I didn't have the answers, she asked if I could refer her to an "expert" on the subject. Needless to say, a very disappointed lady left my office (and she had traveled from one of the outer boroughs to Manhattan). However, I have always believed, based on my experience (outside my counseling) with several cases of custodial care, that long-term care insurance is just one of a number of facets of a very complex subject, "Long-Term Care". So in my counseling I address LTCI only after discussing the other components of LTC such as the following:

 

1. Family support available during periods of long term care.

2. Factors -- medical and personality -- involved in deciding on type of care -- home care or nursing home care.

3. Choice of home attendant.

4. Choice of nursing home.

 

After discussing the above I turn to long-term care insurance and close with Medicaid, which is generally the last resort for financing of most long-term care. The above factors can be delicate and very personal -- with a person I am meeting for the first time, without family input. Additionally, I am covering these points currently, with the future (ten to twenty years forecasting) in mind. Therefore, I consider long term care the most difficult and complicated counseling challenge. I have always believed the presence of a family member (son, daughter, nephew, and niece) would be helpful, but it happened in my counseling experience only a few times.

Updated: January 3, 2007

 

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